loyaltyexpo.loyalty360.orgLoyalty360 Loyalty Expo | June 2024 | LoyaltyExpo.com

LoyaltyExpoJune 4-6, 2024 Embassy Suites by Hilton Orlando Lake Buena Vista South Orlando, FLJUNE 4-6, 2024 Orlando, FL Register Now SIGN IN Contact REGISTER NOW SIGN IN Search for: Agenda Event Details Speakers Conference Overview Conference Agenda Sneak Peek Videos Speaking Opportunities FAQ Media Partners Health & Safety Sponsorship Opportunities 2024 Sponsors and Exhibitors Become a Sponsor/Exhibitor Venue Info Hotel Overview Book Reservation Travel Loyalty360 Awards Past Conferences 2023 Agenda 2022 Agenda 2021 Agenda 2019 Agenda 2018 Agenda 2017 Agenda 2016 Agenda 2015 Agenda 2014 Agenda 2013 Agenda 2012 Agenda Registration Enter your username or email address and password. Forgot Password Please enter your username or the email address associated with the account so we can help you reset your password. Forgot password? Cancel Loyalty Expo Conference Assistance Chat about your conference question We’re sorry, chat is currently unavailable Chat hours are listed below. Monday - Friday: 08:30AM ET- 05:30PM ET Saturday - Sunday: Closed It is currently Call or e-mail about your conference question for: 513-800-0360 info@loyalty360.org Call Chat Social We’re here to help 513-800-0360 info@loyalty360.org Follow Loyalty360 Follow Loyalty Expo XThe Premier Event for Customer Loyalty and CX-focused Brands, Technologies, and Agencies register now Agenda Sponsorship Information JUNE 4-6, 2024 ORLANDO, FL Loyalty Expo 2023 Loyalty Expo 2024 The premier conference, networking event, and expo focused on customer loyalty and customer experience. Presented by Loyalty360, the association for customer loyalty, Loyalty Expo will provide the knowledge and best practices necessary to guide your team and brand on your customer loyalty journey. Join the top event where attendees learn from the best-in-class brand leaders, technologists, and service providers you need in a rapidly evolving customer loyalty landscape. Featured at Loyalty360’s Loyalty Expo: Sessions: Loyalty Expo will feature sessions and workshops that capture critical elements of the customer loyalty journey. Presentations will focus on case studies, best practices, and actionable advice for brand marketers to build, drive, and sustain a holistic customer loyalty strategy. View Agenda Loyalty360 Awards: The Loyalty360 Awards are the most coveted awards in customer loyalty. With an emphasis on objectivity, the Loyalty360 Awards recognize brands building lasting and profitable relationships with customers. During Loyalty Expo, brand finalists will deliver presentations, with attendees voting for winners in each category. Learn More Networking: Loyalty Expo brings together hundreds of marketers from all over the world. Our Loyalty Expo app, receptions, brand-only meetings, and off-site events throughout the conference allow attendees to connect with peers before and during the conference. View Conference Events Technology + Service Providers: Attendees will have access to Loyalty Expo’s exhibit hall and technology + service showcase sessions, featuring the latest technologies, platforms, and services from supplier partners that can support and complement your brand’s loyalty efforts. View Sponsors Featured 2024 Speakers Avery Miller VP Avion Rewards Consumer Digital Products Royal Bank of CanadaKaren Szarvas Sr. Director of CRM and Loyalty The Vitamin ShoppeE. Grace Glenny SVP of Guest Engagement TargetMatthew Hall Head of Loyalty Planning and Development Air CanadaWalter Rodriguez Vice President – Marketing and Operations Frontier CommunicationsJoe Mays Director – Loyalty & CX Technology Frontier CommunicationsLili Minjares Sr. Manager Hilton Honors HiltonMaria Mora Sr. Manager - Digital Growth and Innovation Burger KingLeah Carder Team Lead - Website App & Rewards EnfamilKatie Shempp Director of Consumer Engagement Keurig Dr. Pepper Inc.Dena Pizzutti Senior Marketing Manager of Personalization and Optimization WawaPer Jensen Director - Loyalty Stop & ShopAshlee Regan Sr. Director Technology TargetLindsay Smith Sr. Growth Marketing Manager Blaze PizzaJohn Sellers Head of Rewards Bank of AmericaAmy Barnett VP of Loyalty and Digital Experience Cracker BarrelKarim Chaanine Chief Marketing Officer Papa Johns UAE Saudi Arabia and JordanMichael McDowell VP of Loyalty Programs and Partnerships ParklandSEE COMPLETE LIST OF SPEAKERS HERE View Conference Agenda Apply to Speak at Loyalty Expo Brands that have attended loyalty360 conferences Loyalty Expo is an event for mid- to senior-level individuals across all industries. Attendees from countries around the world attend Loyalty Expo, making it THE event for companies looking to enhance their customer loyalty efforts. Attendees include leaders, executives, and directors focused on: Customer Loyalty and Customer Experience Customer Engagement Customer Loyalty Programs and Strategies Incentive and Reward Design Personalization Data and Analytics Customer Loyalty Platforms, Technologies, and Services CRM Mobile Engagement, Communications, and Payments Voice of the Customer Customer Advocacy Employee Engagement B2B Customer Loyalty Corporate Social Responsibility Registration Information Each year, Loyalty Expo brings together leaders from the entire customer loyalty landscape: 450+ Attendees Over 40% VP, SVP, and C-Suite Level Executives 60+ SPEAKERS including best-in-class brands and thought leaders 3 DAYS of sessions, workshops, and networking events ATTENDEE TESTIMONIALS "Over the years, our team at Scene+ has benefited greatly from attending Loyalty Expo. It is a terrific forum to learn from industry leaders, share best practices between industries and markets, and get additional insight into consumer perspectives. The learnings we gathered helped shape our strategy and have contributed to our momentum transforming Scene+ and the loyalty landscape." Mathew Seagrim, Senior Vice President, Scene+ "Loyalty Expo is truly the meeting ground for connected loyalty leaders across industries. There is no other space hyper-focused on the loyalty mission like this annual event, where new connections and ideas have inspired our brand every year in attendance." Ryan Draude, Head of Loyalty/CRM for Giant Food "At Loyalty Expo, we can learn from industry leaders and dive into important subjects to better understand what customers value and how to build loyalty. These important insights elevate our team as we build digital systems that contribute to a world-class customer experience for Overstock shoppers." Jimmy Budnik, Vice President of CRM at Overstock "I enjoy attending Loyalty360’s Loyalty Expo because of the diverse opportunity to learn and engage with other brands from the sessions and discuss new challenges through great peer conversations. Nowhere else will you find such a passion and energy specific to loyalty that spans from brands with tried and true programs to breakthrough innovative programs where insights are still evolving from. Loyalty360’s Loyalty Expo provides something very unique in the industry and opens up space for my team and peers to share and celebrate our hard work, learnings, and customer success together." Neil Norman, Director of Loyalty & CPG Marketing Partnerships at Food Lion "We enjoy Loyalty Expo so much that we’ve been an exhibitor for over 5 years running! As former brand-side marketers, we value the opportunity to meet with brands and talk about loyalty programs that are designed by marketers for marketers. We enjoy the upbeat atmosphere, the presentations, and the time we get to network with innovative brands." Kim Welther, Vice President, Marketing Strategy, Baesman "Wyndham Hotels & Resorts is committed to delivering a best-in-class loyalty program that continually evolves to meet the needs of our members. The Loyalty Expo is a fantastic forum, during which we connect with fellow market leaders on the latest loyalty trends and technologies. Every year, we garner new insights that serve as vital components to sustaining Wyndham...